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SMCC IT HelpDesk

The Information Technology Department HelpDesk is located in the lower level of the Ross Technology Center at 3 Adams St, South Portland. Walk down the stairs or press G in the elevator. When you reach the ground floor, our office will be directly in front of you.

You may also reach us at 207-741-5696, by submitting a workorder, or by sending an email to helpdesk@smccme.edu.

Students and Employees, please sign in to see the full Help tab.

News


View your printing balance online

Posted 12/9/14

A feature is now available on the IT Help tab to allow you to view your printing balance and recent jobs online. To use it, click the "Print Charge Information" link on the left hand side of this page.

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Email

Student Email

Log InGoogle Email for Students FAQForwarding your EmailGoogle Apps Learning Center

Staff and Faculty Email

Log InGoogle Apps TrainingMobile Device & Client Configurations

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MySMCC

Locations

Student ScheduleGradesCourse Registration • Billing Info

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Online Learning

Locations

BlackboardMyMathLabMyITLabCourseCompass

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HelpDesk

Information

SMS Alerts FAQGoogle Apps StatusOpen Lab HoursScheduled Maintenance

Policies

Personal Computer RepairStudent Printing PolicyTechnology Use PolicyBackup Policy for DataWireless Network Info

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Quick Reference

Your Username and Password

Your username and password are the same for all SMCC systems. MySMCC, Blackboard, and Email all use the same login information.

To register for courses
  1. Log in, then go to the Students tab
  2. Choose Add/Drop Courses from the middle of the screen
  3. For best results, choose only the Department you want to find courses in, then click Search.
  4. Check the box next to each course you want to register for
  5. When you're done, view your schedule on the Students tab.
To find your Advisor or Degree Audit

Log in, then go to the Degree Audit, then choose View All Details. Your Advisor is on the right hand side.

To find your Student ID number

Click (Personal Info) near the top of this screen, then choose Biographical Info. Your Student ID number begins with 600 or 700.

If you can't log in, your Student ID is in the upper-right-hand corner of your Acceptance or Missing Admissions Requirements Letter from Enrollment Services.